We traditionally focus on “best practice”. The time has come to deal with “bad” practices as well. Colleagues from IT and business, let’s share practical stories of what went wrong in delivering value together. How did you deal with it? What lessons or improvements have resulted from this? And how hard it is to talk about it. Let’s explore together what are the factors of failure and their causes. How to deal with them using processes, value streams or approaches such as high-velocity IT or product approach (mindset)?

Thematic areas

High-velocity IT (HVIT) and value streams

From project to (digital) product?


Specific information about the workshops will be specified with the release of the conference program

Auspices of conference


Kaimar Karu

Helping leaders navigate complexity, create digital strategies, and establish sustainable improvement practices.Former Minister of Foreign Trade and Information Technology (Estonia). London, England, United Kingdom.

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Rob Akershoek

Digital Operating Model Advisor | IT4IT Architect | ITSM Consultant | DevOps Architect | DevSecOps | Value Stream Management

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Mark Smalley

Also known as The IT Paradigmologist. His main area of interest is the management of IT systems and services. Author of High Velocity IT.

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Krzysztof Ogonowski

Change management and strategy implementation expert. Member of PMI Poland Chapter from its’ origin and first in CEE Prosci Certified Advanced Instructor, active member of global structures of ACMP. Keen on diving and NHL fan.

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Martin Kasík

Martin is an experienced IT consultant/architect and leader at IXPERTA. He implemented projects both in the field of process and project management, as well as in the field of ITIL/ITSM. He has more than 14 years of experience in the field of process management tools/IT and online communication on projects for clients from several continents.

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Ludmila Vráželová

Ludmila is a lecturer and consultant in the area of IT governance with more than twenty years of experience in the field and experience mainly from custom software development and IT service management. Its customers include both Czech and foreign companies in many fields, especially telecommunications, finance and pharmacy.

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Karin Rybárová

She gained experience in the telco and energy industry. She participated in the creation of business processes in the integration of telco companies, was involved in the implementation of the CRM system, the cleanup of the product portfolio and in various projects involving business, IT and technology.

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Albert Van Veen

In ING, where he worked for 8 years, as the CIO he was responsible for separation of ING Insurance and the transformation into NN and for the IPO. As a  Chief Digital Officer for Schiphol he led the digital transformation of the Airport. Since May 2021 he is CEO and leading FastID, the first European decentral Consumer Identity.

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Patrik Šolc

Patrik has over 25 years of experience in IT / ICT, for the past 20 years in managerial positions in global IT companies where he led IT teams in Europe / Asia / Americas. He is now in the position of a Divisional IT Manager (IMI Critical Engineering) with responsibility for IT Operations for 4,000 users in EMEA, Asia, and Americas. He is member of the department of Informatics at Skoda Auto University as a teacher.

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Vladimír Kufner

Since 2013 he has been employed by T-Systems, Inc. (now T-Mobile) as a senior architect in the field of business architecture and process and project governance. In addition, he occasionally works as an internal trainer for ITIL, CobIT, DevOps and ArchiMate at the so-called T-University.

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Jiří Snopek

Jiří Snopek brought to one of the biggest czech bank DevOps principals in 2010 and initiated the change of IT processes. Now he helps companies bring value streams to real live. He is an infrastructure architect, devops Red Hat instructor of the year 2019 in EMEA and also he is product owner of some web applications and IT services.

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Věra Škultétyová

Věra operates in the field of adult education. She devotes herself to individual counselling, in 2015 she became a forensic expert, in the specialization of graphology. She analyses hand-font, be it will, handwritten documents, letters, notes. Since 1997 she's been the CEO of IVE-AGENTURA, s.r.o., which is in the field of human resources, financial and process control.

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Miroslav Hlohovský

CEO at OMNICOM, s. r. o. and member of the board of itSMF Slovensko. He has more than 15 years of ITSM/ESM experience and is a co-author of ITIL4 practices – Service Desk and Service request management. It focuses on complex projects of digital transformation of companies and strategic IT consulting.

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Valentin Lazarov

Over 20 years IT corporate experience, very passionate about IT industry trends (cloud computing, big data, IoT, mobile, cognitive, automation). Certified architect in AWS and MS Azure.

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Tereza Křetínská

Tereza Křetínská has more than 10 years of experience in communication and change management at the international level. Tereza and her team are involved in building an optimal working climate and relationships through traditional and innovative communication channels and forms.

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Petr Běhávka

Sales Director at 4me, Inc. IT Service Management. Enterprise Service Management with more than 19 years of experience in Enterprise Management software (ex-ServiceNow, ex-CA/Computer Associates).

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Paul Wilkinson

Paul has been involved in the IT industry for more than 40 years. For the last 19 years, up until February 2022 as Business Development Director at GamingWorks, helping organizations adopt IT management related best practices and translate theory into practice through the use of Business simulation games.

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Martin Vitouš

The last few years he has spent with consulting and training in strategic, project, process and personal management, mainly focusing on IT. Its goal is always for customers and listeners to take away what helps and makes sense.

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Lucie Nová

Currently working for Zoom International as Quality Assurance Director. Agile Enthusiast. Certified Scrum Master and verified Test Manager. 

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Jiří Skála

In his performances, he has enjoyed his rich experience both from his 30 years IT experience, 20 years in the field of ITSM, and from his extensive lecturing and lecturing activities: he is the author of more than five dozen conference papers and articles and many dozens of public and corporate courses and seminars that have been attended by several thousand listeners

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David Alimov

David Alimov currently works as a DevOps Architect at KPCS CZ, where he helps customers with DevOps maturity analysis, on which he builds the necessary steps to accelerate and optimize customer IT. In the past, his work for more than 10 years was connected to the areas of monitoring, ITIL processes and CA Service Desk.

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Aleš Špidla

Aleš is the honorary president of the Czech Institute of Information Security Managers, the guarantor and pedagogue of the MBA study program "Management and Cyber Security" and the co-guarantor and pedagogue of the LL.M program "Information Protection" at the CEVRO Institute.

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Paula Määttänen

Paula is an experienced consultant with strong IT Service Management skills. Paula is a highly customer service-orientated person, keeping customer experience in her mind. She holds ITIL 4 Managing Professional and SIAM Foundation certificates.

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Organizing Committee

Vlastimil Ráb


Hana Žaludová


Jaroslav Rokyta


Dan Petřivalský


Patrik Šolc


Jan Kovář


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