Filip Vacula

Filip acts in the ITSM field for 7 years. As a GuideVision consultant he has the opportunity to observe the implementation and usage of ITIL processes at a wide portfolio of customers. From technical background, he moved to the role of business analyst and manager. He enjoys following trends in the IT field and especially their application from theory into practice.

Filip’s work has mutually complemented with his studies of the master’s field “Information Systems and Technology” at the Prague University of Economics and Business. He therefore supplements the practical experience from the ITSM waters with theoretical knowledge from academic environment.

Program přednášejícího/Agenda