Lynne Nash

Lynne is a customer service and service desk professional with a wide range of experience gained within IT and its associated industries. Involved with Help Desks and Service Desks since the mid 1980s, she has operational management, project and training experience from blue-chip companies such as ICL (now Fujitsu) and BBC World Service. Lynne is one of the contributing authors of SDI’s Best Practice Standard for Service Desk.

Lynne Nash, SDI Associate, Service Desk Certification Auditor, Service Desk Education Specialist