Roman Jouravlev

Roman Jouravlev an ITIL 4 lead architect responsible for ITIL continual development. After working for more than 15 years in ITSM, mostly in Russia, as a trainer, consultant, quality manager and – many years ago – service desk manager, he joined AXELOS in 2016 as an ITSM Portfolio Development Manager. Before ITIL 4, Roman has authored and translated several books and many articles on IT management.

Roman Jouravlev, AXELOS, Porfolio Development Manager

Program přednášejícího