Adapting ITSM processes for hybrid cloud environments (Nicola Reeves, Robert Krajča)

Pátek 24. 1. 2020, 09:50 - 10:15 (hall A2 ACT)


How should ITSM processes change for public cloud environments? And how should organizations then deal with different versions of processes which are used in their various environments?
This workshop explores how processes should be adapted and integrated in hybrid cloud environments.

Nicola Reeves, Robert Krajča