IT versus business processes or find 10 differences (Aleš Kruczek)

Pátek 24. 1. 2020, 11:00 - 11:25 (hall A1 AFRICA)
IT Service Management


The intersection of processes for IT operations, business support and project activities is surprisingly high. The presentation focuses on finding common features of processes and exploiting best practices, standards and experience across these seemingly unrelated areas.