Hello Tomorrow! (Petr Němeček)

Čtvrtek 23. 1. 2020, 16:45 - 17:10 (hall A2 ACT)
IT Service Management


The technology will facilitate teamwork and handling of customer requirements. But it’s not just about technology. Even though your IT is dedicated to the most exciting projects, 70% of the IT face is still an experience with the Service Desk 1st level support. Petr Nemecek will show how Linet technologies make it easier to connect teams and project management, how he motivates help desk staff and adds practical tips for time management of IT managers.