Reaching Everest base camp with ITIL 4 (Luis Ribero, EN)

Friday 22. 1. 2021, 09:50 - 10:15 (Hall Blaník)
ITSM trends 2021


ITIL 4 is embedded in everything we do. You may be surprised to hear that ITIL 4 concepts and elements can even be applied to successfully helping people like me to reach Everest base camp. Join me for the session ‘Reaching Everest Base Camp with ITIL 4’ to hear my personal journey and discover how I used the guiding principles, value streams and practices to navigate the trails and glaciers of the Himalayas.