Utilization ITSM tools and experience for maintenance management (CMMS) and other departments (Jakub Kožnar)

Čtvrtek 23. 1. 2020, 16:15 - 16:40 (hall A2 ACT)


Service board tools are nowadays common equipment of modern IT departments. Why not use them for other teams in the organization? The workshop will focus on the use of Service Desk and IT management experience in less common areas such as maintenance management (CMMS), HR, research, improvement designs, building maintenance.