Martin is an experienced IT consultant/architect and leader at IXPERTA. He has implemented projects in process and project management as well as in ITIL/ITSM. He has more than 14 years of experience in process/IT management tools and online communication on projects for clients from several continents
We hear about AI at every turn today. We will show how AI can be used in ITSM to improve service quality and customer satisfaction, and we will also reveal how to create a new product based on AI.