18th Annual Conference itSMF Czech Republic

Should IT service management be intelligent?
And should it be managed by artificial intelligence?

The world of IT service management and enterprise service management is rapidly evolving. The hype surrounding artificial intelligence could strongly influence it. The advent of artificial intelligence (AI) understandably does not avoid information technology services either. Anyone familiar with it can certainly name a few areas where AI is already being applied. At the same time, it is quite obvious that, like any new technology, AI also brings with it new (not only business) but also security risks.

Photoreport from previous annual conference

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Speakers

Ivor Macfarlane

ITIL/Devops Trainer

Since his first job 1976, Ivor has been involved with delivering services, and with IT servi...

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Rob Akershoek

ITSM Consultant

Rob Akershoek is many things - Digital Operating Model Advisor, IT4IT Architect, ITSM Consul...

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Lucie Nová

Consultant and coach

Project and Test manager. Focused on work for banks and telco operators on projects from IT ...

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Martin Vitouš

Founder & Executive Head ict-123.com

Martin has been in IT for nearly 30 years. During that time, he has gone through everything ...

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Zdeněk Valut

CEO of agency YDEAL

CEO of marketing and technology agency YDEAL, specialist in AI tools in advertising and thei...

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Vlastimil Poláček

President of the Czech Chamber PMI

Vlasta has been working in the field of project management for more than twenty years. He ga...

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David Skowronek

ServiceNow Senior Principal Platform Architect

With 18 years of experience in Information Technology, David is renowned for his expertise i...

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Jindřich Kasal

CEO S&G Consulting

While studying at VŠE, Jindřich joined the software division of Hewlett Packard as a presale...

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Jiří Skála

IT manager

Jiří Skála is a recognized principal consultant at GuideVision, where he excels in his field...

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Jan Strakoš

Director of the Trade and Consumer Legislation Department of the Ministry of Industry and Trade

Since 2021, he has been the director of the Department of Trade and Consumer Legislation at ...

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Dean Clayton

OpenText Senior Service Management Product Manager

Dean Clayton, Senior Service Management Product Manager at OpenText, began his service manag...

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Gabriela Dostálová

Vicepresident for development Czech Chamber PMI

Gabriela specializes in process management, team processes, clients and achieving KPIs. She ...

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Jakub Novotný

MLOps & Data Science Expert

Jakub has been creating and shaping the fields of Machine Learning and AI at Telekom for mor...

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Stephan Brendel

CFO itSMF Germany

Stephan Brendel is CFO at itSMF Germany and the Regional Manager for Europe and Latin Americ...

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David Alimov

DevOps Architect

Ing. David Alimov works as a DevOps Architect at KPCS CZ, where he helps customers with DevO...

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Jaro Tomik

Chief Technologist for Digital Enablement

Chief Technologist for Digital Enablement, certified in ITIL4, AgilePM, SCRUM Master, Atlass...

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Partners of the conference

Platinum partner

Golden Partner

Silver partner

Bronze partner

Special partner

Technological partner

Contact

itSMF Czech Republic, z.s.

If you have any questions about the conference or are interested in becoming a partner or speaker, don't hesitate to contact us. You can use email info@itsmf.cz or the contact form.