20th Annual Conference itSMF Czech Republic20th Annual Conference itSMF Czech Republic

The Power of Change

Have you ever wondered why new processes, technologies, or frameworks don’t deliver the expected results? Organizations have spent decades adapting to continuous transformation—driven by technology, evolving business needs, and shifting human expectations. From the rise of AI to the movement toward Humanizing IT, we have seen how innovation shapes the way we work. Yet despite these advancements, success is not guaranteed.

For years, we have focused on processes, technologies, methodologies, and frameworks, constantly adapting to their new versions. Yet, as these elements rapidly evolve and improve, one constant remains: people. Too often, we overlook the human factor in our pursuit of efficiency and innovation. The challenge ahead is not just about adopting new technologies but ensuring that organizations evolve in mindset, culture, and values to truly empower their people.

Now, as we celebrate the 20^th annual itSMF Czech Republic conference, it is time to focus on the next frontier: leading meaningful, lasting change that puts people at the center.

Patronage for the itSMF Conference

About the Conference

We expect 250 participants from the Czech Republic, Slovakia, and other countries. The composition of visitors will be very diverse, ranging from technicians to top managers, from academics to practitioners, from newcomers to the most senior experts. They will represent companies from all industrial sectors and the public sector.

The program will run concurrently in two halls. English will be the conference language in the main hall. Translation from Czech will be provided by AI. In the adjacent multilingual hall, lectures will be held in Czech, Slovak, and English. The networking party on Wednesday evening is a great opportunity to meet industry experts or potential customers and find out what the mood is like on the market.

See agenda

Speakers

Kaimar Karu

Former Minister of Entrepreneurship and Information Technology of Estonia

Kaimar Karu is an internationally recognized expert in IT service management, change managem...

Luboš Chládek

CIO Czechoslovak Group

Luboš Chládek, Group CIO at Czechoslovak Group, has over 25 years of IT leadership experienc...

Josephin Galla

Regional Sales Director

Josephin Galla is an accomplished international leader with nearly two decades of experience...

Gabriela Šojdelová

Vice-President PMI Czech Republic

Gabriela is an experienced project and change leader dedicated to turning business goals int...

Ivana Watson

Leadership and Business Consultant

Ivana worked in international and regional HR Director positions for Tetra Pak, Toyota Peuge...

Juan Manuel Espinoza

Head of Service Transformation

Author of #TheESMGuide, the first independent Spanish-language guide for ESM implementation....

Roman Kazička

Knowledge Management Enterprise Architect

I help decision makers by providing trusted information and by designing systems that reflec...

Roman Zhuravlev

ITIL architect

Roman is a Senior ITIL architect at PeopleCert. He has been working in IT service management...

Jiří Skála

Principal Consultant

Jiří Skála has been professionally involved in ITSM for a quarter of a century. A few figure...

Martin Picek

Coordination and Project Management

Experienced and motivated professional with a proven record of generating and building relat...

Adam Palát

Head of Product

Head of Product at StringData, focusing on automation of business processes.

Jakub Kubů

Commercial Director & Co-founder at Česká asociace umělé inteligence

Jakub Kubů has 15 years of experience in technology and IT companies, where he worked as a S...

Andrej Kavicky

Director of ICT division

Director of the ICT division at IXPERTA. He has many years of experience in designing and im...

Peter Jasenovec

Senior IT Consultant and Advisor

Peter navigated nearly every corner of IT over his 20+ year journey. Starting as an admin, h...

Linda Štucbartová

Founder ESD Czechia

Linda Stucbartova is an entrepreneur, innovation expert, and leadership coach. Named CEE Emp...

Zuzana Prediger

Consultant & Coach

Zuzana is an experienced business leader and transformation strategist with 20+ years across...

Michal Žampach

IT and Business Application Director

Michal Zampach is IT Infrastructure & Business Applications Director at Allwyn Group, leadin...

Akshay Anand

ITSM professional

Akshay Anand is a seasoned ITSM professional with over 20 years of experience delivering pro...

Dana Poul-Graf

Founder & CEO

Former divisional board member in a Fortune 500 company and seasoned communications strategi...

Martin Vitouš

Founder/CEO of ict-123.com

Martin has been in the IT field for almost 35 years. During that time, he has gone through a...

Linda Tonkes

CEO and co-owner of CM Partners

Linda is an entrepreneur, CEO and co-owner of training agency CM Partners, and (co-)author o...

Josef Donát

Expert in the fields of banking and financial law, intellectual property, IT, and telecommunications

JUDr. Josef Donát, LL.M., is a recognized expert in the fields of banking and financial law,...

Eddy Peters

IT Service Management consultant

IT Service Management consultant, combining plus 30 years of managerial, technical, and proc...

Zuzana Fiantoková

Change Management Strategist and Practitioner

From HR leadership roles to global transformation changes, from continent shifts to multicul...

Aleš Špidla

Cyber and Information Security Expert

He works as a cybersecurity manager for the Prague 5 Municipal Authority. He collaborates on...

Vladimír Krůta

Management Consulting Professional

Vladimir is currently focused on training, workshops, and consulting. He brings extensive ex...

Pavel Rabenseifner

Coach and mentor

Over the course of 25 years, he has worked his way up through all levels of the technology w...

Radim Petráš

Service Management Office Director

Husband, father of three, and IT Service Management enthusiast with 15+ years in IT services...

More speakers to be added

Coming soon!

We will be announcing additional guests who will be speaking at our conference on an ongoing...

The organizing committee of itSMF Czech Republic

Antonín Tesař

IT & Transformation Leader

Lucie Nová

Conference moderator

Martin Vitouš

Member of the Board

Martina Dubcová

Conference moderator

Patrik Šolc

Chairman of the Board

Dan Petřivalský

Vice Chairman of the Board

Jaroslav Rokyta

Honorary member of itSMF Czech Republic

Hana Žaludová

Chairwoman of the Marketing and Publication Committee

Vladimír Váňa

Chairman of the Certification and Education Committee

Zuzana Kopuncová

Executive assistant

Partners of the conference

Diamond partner

Platinum partner

Golden Partner

Silver partner

Bronze partners

Special partners

Technological partners

Venue

The event will take place at Comfort Hotel City Prague, Bečvářova 2081/14, 100 00 Strašnice

Map of the venue

Google calendar export

iCal / Outlook export

Contact

itSMF Czech Republic, z.s.

If you have any questions about the conference or are interested in becoming a partner or speaker, don't hesitate to contact us. You can use email info@itsmf.cz or the contact form.