20th Annual Conference itSMF Czech Republic
The Power of Change
Comfort Hotel City Prague
January 28 - 29, 2026
Comfort Hotel City Prague
January 28 - 29, 2026
Have you ever wondered why new processes, technologies, or frameworks don’t deliver the expected results? Organizations have spent decades adapting to continuous transformation—driven by technology, evolving business needs, and shifting human expectations. From the rise of AI to the movement toward Humanizing IT, we have seen how innovation shapes the way we work. Yet despite these advancements, success is not guaranteed.
For years, we have focused on processes, technologies, methodologies, and frameworks, constantly adapting to their new versions. Yet, as these elements rapidly evolve and improve, one constant remains: people. Too often, we overlook the human factor in our pursuit of efficiency and innovation. The challenge ahead is not just about adopting new technologies but ensuring that organizations evolve in mindset, culture, and values to truly empower their people.
Now, as we celebrate the 20th annual itSMF Czech Republic conference, it is time to focus on the next frontier: leading meaningful, lasting change that puts people at the center.
We expect 250 participants from the Czech Republic, Slovakia, and other countries. The composition of visitors will be very diverse, ranging from technicians to top managers, from academics to practitioners, from newcomers to the most senior experts. They will represent companies from all industrial sectors and the public sector.
The program will run concurrently in two halls. English will be the conference language in the main hall. Translation from Czech will be provided by AI. In the adjacent multilingual hall, lectures will be held in Czech, Slovak, and English. The networking party on Wednesday evening is a great opportunity to meet industry experts or potential customers and find out what the mood is like on the market.
Former Minister of Entrepreneurship and Information Technology of Estonia
Kaimar Karu is an internationally recognized expert in IT service management, change managem...
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CIO Czechoslovak Group
Lubos Chladek, Group CIO at Czechoslovak Group, has over 25 years of IT leadership experienc...
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ITSM professional
Akshay Anand is a seasoned ITSM professional, with over 20 years of experience delivering pr...
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Founder & CEO
Former divisional board member in a Fortune 500 company and seasoned communications strategi...
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Founder/CEO of ict-123.com
Martin has been in the IT field for almost 35 years. During that time, has gone through almo...
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Expert in the fields of banking and financial law, intellectual property, IT, and telecommunications
JUDr. Josef Donát, LL.M., is a recognized expert in the fields of banking and financial law,...
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IT Service Management consultant
IT Service Management consultant, combining plus 30 years of managerial, technical and proce...
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Cyber and Information Security Expert
He works as a cyber security manager for the Prague 5 Municipal Authority. He collaborates o...
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Management Consulting Professional
Vladimir is currently focused on training, workshops, and consulting. He brings extensive ex...
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Coach and mentor
Over the course of 25 years, he has worked his way up through all levels of the technology w...
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Service Management Office Director
Husband, father of three, and IT Service Management enthusiast with 15+ years in IT services...
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Coming soon!
We will be announcing additional guests who will be speaking at our conference on an ongoing...
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Conference moderator
The event will take place at Comfort Hotel City Prague, Bečvářova 2081/14, 100 00 Strašnice
If you have any questions about the conference or are interested in becoming a partner or speaker, don't hesitate to contact us. You can use email info@itsmf.cz or the contact form.
