Martin has been in the IT field for almost 35 years. During that time, has gone through almost everything in IT that can be gone through in. The most of it he has successfully forgotten, however he still knows what it means to install a server or to program something. In recent years, he has been helping companies and individuals to create a "system" of management, or a platform that will bring it to life. And it doesn't matter if it is a platform for IT governance, IT service management, project management, product management, risk management, strategic management, portfolio management or personal productivity management.
To determine the value that the IT department brings to the organization and its people, we need an E2E view of all aspects. It means IT products, IT services, technologies, individual activities, entire value streams, but most importantly all the people involved. Delivering value is a team sport. Unfortunately, this overview is missing in most companies. How to do it?