Agenda

ITSM and people
Leadership and new skills in the digital age
Not digital, but cultural transformation
The future of IT and technology - an opportunity or a risk for people?

Hall Africa Thursday 20. 1. 2022

*programme changes reserved
08:30 - 08:45
Participants registration
08:45 - 09:00
Opening of the annual conference
09:00 - 09:45
The Shiny New Thing that really helps! – Paul Wilkinson (EN)
09:45 - 10:15
Digital Governance – Kaimar Karu (EN)
10:15 - 10:45
Acceleration of corporate digital transformation – The importance of education and corporate management – Rudy Kozak (CZ)
10:45 - 10:55
Coffee break
10:55 - 11:25
Agile, the way to go! – Eddy Peters (EN)
11:25 - 11:55
Myths about CX, what became true. What are the consequences? – Jan Uriga (SK)
11:55 - 12:25
Who needs developers when business can implement processes on their own? – Filip Vacula (EN)
12:25 - 12:55
Lunch
12:55 - 13:25
Culture – the center of business and IT cooperation – Jan Hospes (CZ)
13:25 - 13:55
How we approach the design and development of services with an emphasis on user friendliness – Vladimír Dzurilla (CZ)
13:55 - 14:25
Akcelerátory a retardátory digitalizace služeb veřejné správy v ČR – Jiří Voříšek (CZ)
14:25 - 14:35
Coffee break
14:35 - 15:05
Digital Integration HUB implementation in EW to gain business success – Jiří Racman, Radek Moc, Eurowag (CZ)
15:05 - 15:45
Panel discussion: The Digitalization of the Czech Republic 2022+ – Ondřej Profant, Vladimír Dzurilla, Zdeněk Zajíček, Michal Bláha | Moderator Petr Koubský (CZ)
15:45 - 16:15
Process design, optimization and automation is the job of everyone, not just the process owner – Martin Vitouš (CZ)
16:15 - 16:25
End of day one

Hall Africa Friday 21. 1. 2022

*programme changes reserved
08:30 - 08:45
Participants registration
08:45 - 09:00
Opening of the annual conference
09:00 - 09:30
Make Culture the Driver of Digital Transformation – Lenka Pincot (CZ)
09:30 - 10:00
How isolated a discipline is cyber security? – Aleš Špidla (CZ)
10:00 - 10:30
TBA
10:00 - 10:30
What to look out for when choosing a suitable ITSM supplier and how to solve the 5 most common problems in providing services – David Barák (CZ)
10:30 - 11:00
ITIL for 2022 and beyond – Roman Jouravlev (EN)
11:00 - 11:10
Coffee break
11:10 - 11:40
Service Desk v éře sociálních sítí – Jiří Zahradníček (CZ)
11:40 - 12:10
Why and how to cultivate an organizational culture tailored to each organization? – Tereza Křetínská (CZ)
12:10 - 12:40
From 20 to 200: Growing with agility in mind – David Převrátil (CZ)
12:40 - 12:50
Coffee break
12:50 - 13:20
Don’t freak out from your cloud environment – Azure Governance – Oldřich Šrubař (CZ)
13:20 - 13:50
Change management – key to the agility an efficiency – Evgeny Vasilyev (EN)
13:50 - 14:20
Skilling up – a fatally changing need for skills and abilities of employees and managers (and not only T-Shape)? – Vladimír Kufner (CZ)
14:20 - 14:30
End of day two